With the marketplace moving so quickly and digital transformation being an enabler of this, it is no wonder that so many businesses now opt for managed IT services. More than two thirds of businesses now partner with providers to manage their IT, and this ensures the smooth running of it, always.
Qcom managed services offer you the opportunity to move the responsibility of your IT to our technical experts, giving you one less thing to worry about. We can work with you to enhance your current IT department, or we can take over full responsibility of IT operations for your business.
Whichever the case, or team’s focus is on ensuring that your everyday operations run smoothly and you’re not left playing catch-up, fighting fires in your systems.
Through a combination of our bespoke, in-house monitoring platforms and trusted partners, we ensure that your network infrastructure runs smoothly with proactive support and identification of issues before they become problems, and speedy deployment of solutions when they’re necessary, minimizing any potential negative impact on your business if anything in with your network goes down.
We don't stop there though. We provide the same bespoke support and monitoring for all aspects of IT. This ranges from cloud support and management to digital transformation to infrastructure and all aspects in-between and regardless of whether we're complementing your existing team or standing in as your complete IT team, you'll always receive the same level of expertise and continual support.
We work in partnership with you and we’re always on hand to use our years of experience to advise you on the best ways to grow and future-proof your IT as part of our managed services.
As part of our managed services,we continuously monitor the IT estate and so we are able to provide monthly or quarterly visibility report to suit you.
We provide these so that you can have a clear picture of how your IT environment is performing and the reports include:
If you don’t need all of this information, or you require more, our reports can be customized so you receive the information most relevant to you and the needs of your business.